Our
Mission
Special foot
problems require time and expertise. Our mission is to offer the highest
quality merchandise and then take whatever time is necessary with each
customer so that they leave the store with a custom fit they can get
nowhere else. Come see our wide selection of the world's finest footwear
in women's styles.
What
size is right for you?
Your foot is three
dimensional and your shoe size is, too. Your size takes into account
both the length of your foot and the girth, especially at the ball joint.
Many first-time customers, who come to us because the shoes they have
been wearing are too narrow for them, think all they have to do is move
up to a wider width. But the grading of shoes is such that when you
go up one width, you not only add more girth, you also gain up to a
quarter inch more length as well. Thus, a 10 EEE is both a wider
and a longer shoe than a 10 D or E. So, if you are unsure of
your size when you order from us, answer all the fitting questions on
our order form.
About returns
You may return any
item UNWORN within 30 days of receipt for exchange of style, size, color
or for store credit of the purchase price. Returned shoes must be in unworn
condition to be returned to stock. (If an unforeseen problem or defect
appears after the shoes have been worn, contact Customer Service before
returning shoes.) We keep individual records of all your purchases
with notes as to the styles and sizes you like best. Once we have fitted
you successfully to one of our styles, subsequent orders even
if for other styles seldom require further exchanges. ALL SALES ARE FINAL ON SALES SHOES.
Note: Most styles,
except as indicated, are in whole and half sizes 5-12 and 13. (We do not
sell size 12-1/2 except as specifically noted in descriptions.)
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